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Financial Services

Medical financial assistance paperwork.

Financial Services

The Eligibility Department at Waco Family Medicine is available to help find ways to ease the financial impact of healthcare costs. Through assistance programs like Medicaid, CHIP, Good Health Card and Title V, we will work with you to see what you and your household may qualify for to use at Waco Family Medicine clinics and pharmacy.

Medical Services

Our programs provide discounts on medical services received at Waco Family Medicine.

Medical Discounts: Apply today to find out if you’re eligible for financial assistance to help pay costs for medical services received at Waco Family Medicine.

Dental Services

Our financial assistance programs help get up to 50% discount on dental services

Dental Discounts: Did you know you get a 10% discount for being a McLennan County resident? Visit our Eligibility Department to find out if you qualify for additional discounts!

Behavioral Health

Family Counseling and Children’s Services work with our financial assistance programs.

Counseling Discounts: We are here to help you get the services you need. Apply for our financial assistance programs today to be see if you’re eligible to get a discount on counseling services provided by Waco Family Medicine.

Pharmacy Services

Waco Family Medicine offers financial assistance to help with the costs of prescriptions drugs.

Prescription Discounts: Prescriptions must be written by a Waco Family Medicine doctor and must be picked up that the Waco Family Medicine Pharmacy to get a discount. You may be eligible to receive anywhere from a 50% to 80% discount.

Medicaid Enrollment Made Easy To Get You Covered

Meet Vance, our new virtual assistant to help you with your Medicaid enrollment.

Billing Department

The Billing Department understands that health insurance and bills can be confusing. The Waco Family Medicine Billing Department can help you understand your financial account. If you are unable to pay the full balance on your account we recommend you get in touch with our Eligibility Department. It is part of our commitment to provide financial advocacy for our patients.

You can view all of your billing information through MyChart.

If you have additional questions, please contact us at 254-313-4450. Our Billing Specialists are available to answer your questions regarding your medical account Monday through Friday from 8 a.m. – 5 p.m. If you would like to speak to someone in person, visit our office located at 1600 Providence Dr, Waco, TX 76707.

Patients in the waiting room filling out their financial assistance paperwork.

Medical Records Department

At Waco Family Medicine, our Medical Records Department is here to help you access your health information easily and securely. We manage your medical records with care, ensuring they are up-to-date and available when you need them. Whether you need a copy of your records, want to transfer them to another provider, or have questions about your health history, our team is ready to assist you. Your privacy and the accuracy of your information are our top priorities.

You can view your medical records through MyChart.

To request a copy of your medical record, complete this form.

If you have additional questions, please contact us at 254-313-4315. Our Medical Records Specialists are available to answer your questions regarding your medical account Monday through Friday from 8 a.m. – 5 p.m. If you would like to speak to someone in person, visit our office located at 1600 Providence Dr, Waco, TX 76707.

High angle of opened briefcase for documents with papers accosted in order placed on wooden table

Your health at your fingertips

Making appointments and checking status is easy!

With the MyChart app you can schedule visits, message your clinician, review lab results and prescriptions, and video chat.

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